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Website Connection Issues

By Vektrix
7/23/2020 11:24 am
A league I am in is currently in the midst of foundation draft, and for the past couple hours about half the people involved have been unable to log onto the website to manage their drafting.

Getting a "TIMEOUT: Loooks like there is a temporary issue with the network!" error message.

Effecting people in multiple geographical locations... any ideas on how to resolve this as it is disrupting the important Foundation Draft?

Re: Website Connection Issues

By Vektrix
7/23/2020 2:57 pm
Issue still exists and many players complaining abput the AI picking utter drivel for them.

Re: Website Connection Issues

By jdavidbakr - Site Admin
7/23/2020 5:00 pm
Vektrix wrote:
Issue still exists and many players complaining abput the AI picking utter drivel for them.


I had to add a more robust firewall because we had an attack today. Make sure they are not using a VPN to connect as that is now going to be blocked.

Re: Website Connection Issues

By Vektrix
7/23/2020 5:12 pm
Many of the players are not using a VPN. and around a quarter cannot access during a Foundation draft. Are up to Round 24 and the past 5-6 rounds have been effected by this.

I am not using a VPN myself and can access the new league, but NOT the old league. For myself and a couple others the in-game chat shows no-one online, when others who can get on can see this feature populated with everyone else whom is online but noy myself and the others who can see online members.

Of those that cannot access the new league, they can access the old league.

New League: https://electrosports.myfootballnow.com/
Old League: https://badcompany.myfootballnow.com/
Last edited at 7/23/2020 5:13 pm

Re: Website Connection Issues

By jdavidbakr - Site Admin
7/23/2020 7:22 pm
Would it be possible to PM me some IP addresses of people who are unable to connect?

Re: Website Connection Issues

By jdavidbakr - Site Admin
7/23/2020 8:15 pm
I believe I have identified the issue. Please let me know if the connection issues continue.

Re: Website Connection Issues

By Kickjess
7/23/2020 8:21 pm
Hi, I'm from the same league, 2 of the people have indeed just now been able to connect to the site again

Re: Website Connection Issues

By Vektrix
7/23/2020 11:57 pm
Sorry for late reply. But having checked the discussion between the players, looks promising at the current time. We will update you on the issue if it persists once more have tested.

However, it does appear that the issues I was suffering from on the new league have cleared. I can also access the old league again as well.
Last edited at 7/23/2020 11:59 pm